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All returned orders must be arranged in advance with our customer service department. You can contact customer service at

(888) 922-6726

Monday - Friday 7:00am - 4:00pm PST

You can also email us at

Defective Products

Customers can return defective products for a refund or replacement within 60 days of their original order.

Non-Defective Products

If the product is not defective, then the products must be returned in their original packaging and in perfect new condition. Once we receive the product we will refund the full purchase price of the item (excluding shipping costs).

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"Just wanted to tell you that I was very impressed with your customer service and your knowledge of military gear. I'm really happy with the tactical knife that you helped me pick out."

~Robert G., Austin, TX

"Thank you for your professional and friendly customer service. It’s not everyday that I find a website that offers such great prices and service. Thanks guys!"

~Jared, M., Grand Blanc, MI


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